Refund Policy

Eligibility

Refunds apply to fees paid directly to Logicdata Lab for courses or cohorts. Promotional third-party purchases follow the seller’s rules unless we expressly agree otherwise in writing.

Timeframe

Request a full refund within 14 days of purchase if you have accessed fewer than two graded or downloadable modules. After that window, partial refunds may be considered as described below.

Full and partial refunds

Full refund: unused self-paced access canceled within 14 days with minimal module access as above, or a cohort canceled by Logicdata Lab.

Partial refund: if you withdraw from a live Vault Cohort after it begins but before the midpoint, we may refund 40% of the cohort fee minus completed session value. Withdrawals after the midpoint are generally ineligible for partial refunds.

Non-refundable items

• Custom Archive Circle retainers after kickoff workshops are delivered
• Third-party software licenses bundled at cost
• Completed private consulting hours already delivered

Refund process

Email support@logicdata-lab.digital with your full name, purchase reference, program name, and reason. We confirm eligibility within five business days.

Processing time and method

Approved refunds are returned to the original payment method within 10–15 business days after approval. Bank timing may add delay beyond our control.

Cancellation by Logicdata Lab

If we cancel a cohort, you may choose a full refund or transfer to a later date at no extra fee.

Exceptions

Mandatory consumer rights under applicable Korean law remain available. Nothing in this policy limits those rights where they cannot be waived.

Contact for refund requests

support@logicdata-lab.digital · +82-1-673-0614 · Street: 262-5, Sangheungri, Maryang-myeon; City: Gangjin-gun; State/province/area: Jeollanam-do; Phone number: +82-1-673-0614; Country calling code: +82; Country: Korea;